Privacy Policy
Last updated: January 1, 2025
1. Introduction
Invoxio, Inc. ("Invoxio," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, APIs, and services (collectively, the "Services").
Invoxio is part of the do.dev ecosystem. By using our Services, you also agree to the privacy practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Billing information (payment method, billing address)
- Contact information when you reach out to us
- Any other information you choose to provide
2.2 Information Collected Automatically
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage data (API calls, feature usage, performance metrics)
- Cookies and similar tracking technologies
2.3 Telecommunications Data
When you use our telecommunications services, we may process phone numbers, call metadata, message content (as necessary to provide the service), and related telecommunications data. We handle this data in accordance with applicable telecommunications regulations.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or illegal activities
- Comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
- Within do.dev: We share data with other do.dev services to provide unified authentication and billing.
- Service Providers: With third parties who perform services on our behalf (payment processing, hosting, analytics).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us permission to share.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you Services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Telecommunications records are retained in accordance with applicable regulatory requirements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@invoxio.com.
8. Cookies
We use cookies and similar technologies to collect information and improve our Services. You can control cookies through your browser settings. Some features of our Services may not function properly if cookies are disabled.
9. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Services after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Invoxio, Inc.
Email: privacy@invoxio.com
Website: invoxio.com